A scenario describes the whys and wherefores a persona makes use of the application. It illustrates how the user achieves their goals by means of a task-orientated example. In contrast to use cases known from requirements engineering a scenario is more descriptive. It is supplementary to a persona, providing together an efficient method applicable in a wide range of applications.
- Always create scenarios based on empirical data.
- Take technical configuration, environmental condition, organizational and social aspects into consideration.
- If available, use real world images to support imagination.
- Try to include problem situations that will test the system concept, not just straightforward scenarios.