User:Grundleborg/Bugsquad Canned Responses

Bugsquad Proposed Canned Responses

This page contains a selection of canned responses that I am proposing as guidelines/example responses to bug-triagers. They are not meant to be taken as the law for responding to bugs, but there is no harm in using them as templates when replying to applicable bugs.

Closing report due to being non-reproducible in latest released version

Hi <name>. Thanks for taking the time to report this bug. It seems to be fixed in KDE <latest-released-version>, so I am closing this report. However, if you still continue to experience this bug in KDE <latest-released-version>, please let us know by reopening the report and leaving a comment and we will attempt to investigate it again.

Closing report due to being non-reproducible in current svn

Hi <name>. Thanks for taking the time to report this bug. It seems to be fixed in the current svn trunk of KDE, so I am closing this report. The fix for this bug will be included in KDE <next-release-version>. However, if you still continue to experience this bug in svn trunk or KDE <next-release-version>, please let us know by reopening the report and leaving a comment and we will attempt to investigate it again.

Closing report due to being in another software project

Hi <name>. Thanks for taking the time to report this bug. However, it is actually in <actual-product-with-bug>, so should be reported to them rather than the KDE team. Their bug tracker can be found at <tracker-url>, and it would be very much appreciated if you could re-report this bug there.

Closing user-support request

Hi <name>. The KDE bug tracker should be used to report defects or feature requests in KDE software. For help or support with KDE, please use one of the following alternatives:

- The KDE forum: http://forum.kde.org

- The KDE mailing lists: http://userbase.kde.org/Mailing_Lists#General_Help_Lists