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A scenario describes the whys and wherefores a persona makes use of the application. It illustrates how the users achieve their goals by means of a task-orientated example. In contrast to use cases known from requirements engineering a scenario is more descriptive. It is supplementary to a persona, providing together an efficient method applicable in a wide range of applications.


  • Always create scenarios based on empirical data.
  • Take technical configuration, environmental condition, organizational and social aspects into consideration.
  • If available, use real world images to support imagination.
  • Try to include problem situations that will test the system concept, not just straightforward scenarios.

Best Practice

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