Difference between revisions of "User:Grundleborg/Bugsquad Canned Responses"

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- The KDE forum: http://forum.kde.org
 
- The KDE forum: http://forum.kde.org
  
- The KDE mailing lists: http://userbase.kde.org/Mailing_Lists
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- The KDE mailing lists: http://userbase.kde.org/Mailing_Lists#General_Help_Lists

Latest revision as of 17:14, 29 January 2009

Contents

[edit] Bugsquad Proposed Canned Responses

This page contains a selection of canned responses that I am proposing as guidelines/example responses to bug-triagers. They are not meant to be taken as the law for responding to bugs, but there is no harm in using them as templates when replying to applicable bugs.

[edit] Closing report due to being non-reproducible in latest released version

Hi <name>. Thanks for taking the time to report this bug. It seems to be fixed in KDE <latest-released-version>, so I am closing this report. However, if you still continue to experience this bug in KDE <latest-released-version>, please let us know by reopening the report and leaving a comment and we will attempt to investigate it again.

[edit] Closing report due to being non-reproducible in current svn

Hi <name>. Thanks for taking the time to report this bug. It seems to be fixed in the current svn trunk of KDE, so I am closing this report. The fix for this bug will be included in KDE <next-release-version>. However, if you still continue to experience this bug in svn trunk or KDE <next-release-version>, please let us know by reopening the report and leaving a comment and we will attempt to investigate it again.

[edit] Closing report due to being in another software project

Hi <name>. Thanks for taking the time to report this bug. However, it is actually in <actual-product-with-bug>, so should be reported to them rather than the KDE team. Their bug tracker can be found at <tracker-url>, and it would be very much appreciated if you could re-report this bug there.

[edit] Closing user-support request

Hi <name>. The KDE bug tracker should be used to report defects or feature requests in KDE software. For help or support with KDE, please use one of the following alternatives:

- The KDE forum: http://forum.kde.org

- The KDE mailing lists: http://userbase.kde.org/Mailing_Lists#General_Help_Lists


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