Revision as of 16:43, 24 September 2009

Projects/Usability/Project_User_Research_Template

关于项目用户概要研究模板: 这个模板的目的是提供一个地方，保存应用程序的用户研究内容，以供在开发过程参考研究。最顶层的内容是每个项目成员都应该知道并理解的。以下的一些细节可能会在项目完成时进一步完善和讨论。

项目用户概要研究

Short summary description of the purpose of the application, who it is for, and what those people can do with it.

什么人是这个应用程序的用户？

• 用户和用户列表
• 用户可以按照某种规则归为一组
• 有些组可以进一步细分为几个子类别

(什么人不是这个应用程序的用户？)

• Sometimes it is easy to identify who the application is not for
• This can help keep the scope of the project under control

用户概要举例

用户概要一：For each group of users identified (or primary groups, or particularly special groups if many groups are defined), write a description of that user's characteristics based on a real user you know.

他们被用来干什么

• 列举用户常用功能
• This does not have to be a complete functional specification, but major tasks and specialty tasks should be listed
• Include functionality that is planned but not yet implemented to help keep the future in focus

(什么样的功能是这个应用程序不支持的)

• List tasks or functionality the application will not address
• Sometimes it is useful to list this unintended functionality to help keep the scope of the application
• For example, a certain functionality may not be implemented because it is out of scope with the primary goals of the project, another application with a different focus does it better, or it is an extreme edge case for a user type which is not primary

使用场景和用例

Use Scenario 1: For each task identified (or major tasks, or particularly special tasks if many tasks are defined), write a description of how that user would accomplish the task independent of how they would complete it within the application.

Use Case 1: If a use scenario has been implemented, include a matching use case which describes how the task use scenario can be completed in the application. There may be branching or multiple ways to complete the task, and this is a good way to document it.

环境条件和要求

• List of environmental conditions for the user or the application to consider
• For example, an Internet-capable application would require an Internet connection

更多信息

Short introduction to user personas on Usability.gov

In-depth discussion about creating personas on Boxes and Arrows